Free Churn Cost Calculator

See exactly what churn is costing your company — right now.

Enter your numbers. Get an instant view of your churn exposure, what a 1% retention improvement is worth, and the 3-year revenue impact of fixing it.

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Instant calculations
Takes 30 seconds
$
Your current total ARR
$
Average annual revenue per customer
$
New logo + expansion ARR annually
$
Fully-loaded cost to acquire one customer
Gross churn rate 15%
2% (excellent) 15% (industry avg) 40% (critical)
ARR movement this year
What the numbers mean

A CSOS Audit pays for itself with one prevented churn.

The audit is $7,500. For most companies in this ARR range, a single retained customer covers it — and we typically identify 3–5 high-risk accounts in week one.

Book your CSOS Audit

30-min call · No commitment · Troy answers directly

Want to know why you're churning? Score your CS operation with the free CSOS assessment →